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Re: Tomatoes
gardenchat@hort.net

I don't think people at the top even consider customer retention or
return. They are especially bad in areas where they have a monopoly,
which was my ACE in contacting representatives. Their telephone agents
are usually excellent but the paper communication and the new technology
they push is usually ill planned. For example, they changed channel
numbers in January; it just has been in the last 10 days that the new
channel numbers were reflected on their on-line guide. A couple of weeks
ago, there was especially poor programing on all stations, both network
and cable, on evening. Suddenly, the entire system went down, cable and
DSL, because so many people were requesting "On Demand." Again, they
pushed the service, I even have some free coupons, without making sure
they had capacity.


Bonnie 
ETN Zone 7 

----- Original Message ----- 
From: "james singer" <inlandjim1@q.com> 
To: gardenchat@hort.net 
Sent: Thursday, April 15, 2010 2:19:44 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [CHAT] Tomatoes 

Hard to decide some times if Comcast is inherently evil or just acts 
that way. 

On Apr 15, 2010, at 10:05 AM, BONNIE_HOLMES wrote: 

> Comcast did that to me; blocked Washington Post. I raised the roof; 
> contacted the state regulatory agency, my state representatives and 
> senator, and my Congressman. I got the Washington Post back. 
> 
> 
> Bonnie 
> ETN Zone 7 
> 
> ----- Original Message ----- 
> From: "Zemuly Sanders" <zemuly@comcast.net> 
> To: gardenchat@hort.net 
> Sent: Thursday, April 15, 2010 10:15:46 AM GMT -05:00 US/Canada 
> Eastern 
> Subject: Re: [CHAT] Tomatoes 
> 
> I got a new one today for a free tree with the purchase of another 
> one. 
> Hope you get your ISP problem solved. 
> ----- Original Message ----- 
> From: "Daryl" <dp2413@comcast.net> 
> To: <gardenchat@hort.net> 
> Sent: Thursday, April 15, 2010 8:30 AM 
> Subject: Re: [CHAT] Tomatoes 
> 
> 
>> I just wish I had the stamina to work retail again. I loved working 
>> in a 
>> greenhouse and helping customers find the best plants for their 
>> gardens. 
>> 
>> I think my ISP must be blocking Garden Club messages. I haven't 
>> gotten a 
>> newsletter or coupons. :- 
> 
> (From: "Zemuly Sanders" <zemuly@comcast.net> 
>> To: <gardenchat@hort.net> 
>> Sent: Thursday, April 15, 2010 8:59 AM 
>> Subject: Re: [CHAT] Tomatoes 
>> 
>> 
>>> That's great. I just downloaded my "buy a tree get one free" 
>>> coupon for 
>>> the month. I really do have a good time at work since I know a lot 
>>> of my 
>>> customers through garden-related organizations. I also like the fact 
>>> that a lot of our plants are locally grown in small greenhouses. 
>>> zem 
>> 
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>> message text UNSUBSCRIBE GARDENCHAT 
> 
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> 
> 

Inland Jim 
Willamette Valley 

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