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Chinese ginger> guarantees


Ceres,
When I was discussing guarantees, I was talking about nursery stock.
Hanging planters are a whole different ball game.  A large local seasonal
seller here opens her lot in April and closes by the end of July.  She sells
lots of baskets and bedding plants as well as a huge variety of other
things.  She offers no guarantees and I agree that in her case, that is the
way to go.  These baskets need daily watering and protection from the
elements.

I sort of resent the guarantee charge you mentioned on trees.  I paid $100
for a dogwood and had to pay $50 for them to plant it, or no guarantee.
They did a lousy job and the tree nearly died.  I called 6-7 times over that
summer about the condition of the tree and finally the owner called back.
He said he'd driven by and checked out my tree.  He barked at me that it was
all my fault; that the tree had been very poorly planted.  I explained that
if I had planted it, I would have done a much better job; that it was his
workers who'd done the job.  He wanted to replant it, but I insisted on a
new tree as this one was already severely stressed.  The reason I went this
route was that, at that time, there was so much being written about Dogwoods
dying from anthracnose and I was fearful of investing good money only to
lose it.  However, I will never again pay to have a tree planted.

Kitty

----- Original Message ----- 
From: <Cersgarden@aol.com>
To: <gardenchat@hort.net>
Sent: Monday, August 09, 2004 10:36 AM
Subject: Re: [CHAT] Chinese ginger


> In a message dated 8/9/04 10:12:35 AM, kmrsy@comcast.net writes:
>
> <<   Personally, it is my guess that overall the guarantee can be a
> good marketing tool and the costs incurred aren't a big deal. >>
>
> Kitty, my experience in the greenhouse is many think there should be a
> guarantee regardless of the cause of death.  Example, a hanging container
of
> impatiens purchased early, we give them information that this is a very
tender plant
> will not tolerate cold & wind and has not been subjected to the outside
> environment.  They take it home, hang it outside immediately, we
experience cool
> temps & strong winds and they bring it back to the greenhouse wanting a
> replacement plant because it did not last over the weekend. We frequently
hear the
> comment 'Lowes guarantees'.
>     On the other hand, we have some high end nurseries that will not
> guarantee a tree or shrub unless they plant it at the cost of half of the
purchase
> price.  This quickly drives me away as I will give the utmost care to a
woody
> plant not wanting to lose growth time but things do happen.
>     Ceres

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