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Re: Gene's catalog

So how do you feel when UPS screws up, Auralie? I lost some very expensive scion wood because they didn't deliver on weekends.

On Feb 14, 2006, at 3:21 PM, Aplfgcnys@aol.com wrote:

The problem with that approach, Jim, is that even when a plant
order that has been lost because of USPS inefficiency is promptly
replaced, the customer still feels dissatisfied.  I know I will never
again order roses from the place that sent them from California
by mail over a holiday weekend, even though they replaced them
when I complained.

In a message dated 02/14/2006 2:41:22 PM Eastern Standard Time,
islandjim1@verizon.net writes:
Seems to me someone needs to do a real time/loss study of the
alternatives. Might be cheaper to use USPS with a certain expectancy of
loss and replacement than to use their higher-priced competitors.

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Island Jim
Southwest Florida
27.0 N, 82.4 W
Hardiness Zone 10
Heat Zone 10
Minimum 30 F [-1 C]
Maximum 100 F [38 C]

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