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Re: OT - banks

I didn't have trouble understanding him and he was quite pleasant to speak
with, but I have actually run into trouble understanding some people who
HAVE BEEN born here.  So long as a person can speak distinctly, I don't care
about their nationality.  My concern is the jobs we are losing right and
left. I didn't think to ask the HSBC person where he was, though.  I do
recall some years back calling HP for assistance; the 800 number rang
through to Ireland. No trouble understanding her.  But again, what about
jobs here.  We try to save our forests and tell the lumberjack to retrain.
He spends a few years learning computers and finds the job he trained for is
outsourced, so he should just train for something else.


----- Original Message ----- 
From: "Zemuly Sanders" <zsanders@midsouth.rr.com>
To: <gardenchat@hort.net>
Sent: Monday, January 24, 2005 6:38 PM
Subject: Re: [CHAT] OT - banks

> I wouldn't be surprised.  I am sick to death of all this outsourcing.  I
> to be patient with customer service reps who are clearly not native to
> country, but there is a definite language gap. DUH!
> zem
> ----- Original Message ----- 
> From: <kmrsy@comcast.net>
> To: <gardenchat@hort.net>
> Sent: Monday, January 24, 2005 4:02 PM
> Subject: [CHAT] OT - banks
> > This has nothing to do with gardening. Today I got a second offer of an
> > HSBC Mastercard. I didn't want another card but scrutinized the entire
> > offer and could not discern just who HSBC was. So I grabbed the tiny 10
> > page "Important Information" brochure and on pag 7 found a reference to
> > Household Bank (SB), N.A., but that didn't quite match. Hmmmm....So I
> > picked up the phone and called and asked the young Asian voice, "What
> > does HSBC stand for?". It's Hongkong Shanghai Banking Corporation. I
> > checked the website too, and finally found a reference, "The HSBC Group
> > is named after its founding member, The Hongkong and Shanghai Banking
> > Corporation Limited, which was established in 1865 to finance the
> > growing trade between China and Europe." they now refer to themselves
> > as, "We are the world's local bank."
> >
> >
> > I'm sure their MC is as good as any other, and since all of our big
> > banks have been gobbled up by bigger banks, there aren't many US banks
> > left, so there is room for a global Asian bank to move on in. But why do
> > they hide their name? And where are the jobs located that service these
> > cards? Are we outsourcing our personal finances to other countries now
> > too?
> >
> >
> > Kitty
> >
> > ---------------------------------------------------------------------
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