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Re: the economy
gardenchat@hort.net

holy cow Cyndi - I second that!

On 5/5/10, Johnson, Cyndi D Civ USAF AFMC 95 CS/SCOSI <
cyndi.johnson@edwards.af.mil> wrote:
>
> I wish you could give classes in customer service at our Home Depot.
>
> Cyndi
>
>
> -----Original Message-----
> From: owner-gardenchat@hort.net [mailto:owner-gardenchat@hort.net] On
> Behalf Of Zemuly Sanders
> Sent: Wednesday, May 05, 2010 7:26 AM
> To: gardenchat@hort.net
> Subject: Re: [CHAT] the economy
>
> The worst thing about the big box stores is the lack of education where
> the
> clerks are concerned -- and the lack of caring by many of the employees.
> It
> makes me realize I'm good at what I do.  I keep a notebook on me at all
> times to note requests from customers.  I check that book every time we
> get
> a plant delivery and immediately call everybody when their requests
> arrive.
> I've even been know to set aside choice plants for good customers when
> they
> can't get to the store immediately.  I also don't have any qualms about
> letting people know where they can get things we don't carry.  I know a
> lot
> of people through garden groups I belong to so I want to at least give
> the
> appearance that we are a cut above the rest.  My manager is very pleased
>
> with what I've accomplished.  I don't have anywhere near the discipline
> to
> do what you do.
> zem
> zone 7
> West TN
> ----- Original Message -----
> From: "Kitty" <kmrsy@comcast.net>
> To: <gardenchat@hort.net>
> Sent: Sunday, May 02, 2010 12:39 PM
> Subject: Re: [CHAT] the economy
>
>
> > Zem, re HD:
> > Since I now find myself with almost nothing with which to stock my
> little
> > nursery (though I do have some things that need digging) I headed over
> to
> > HD as they are advertising $2 quart perennials.  I had to drive clear
> to
> > the other side of town because they closed ours.  I couldn't find any;
>
> > asked the clerk.  She said that they were sold out and they can't get
> > anyone at corporate to answer their call about how to get more.
> >
> > I needed a few things at Menards so, while there, I checked theirs.
> They
> > had lowered the price on their quarts to $2, probably in response to
> HD's
> > ad.  I picked up 20.  I was tickled to see that they had an Epimedium.
>
> > You don't usually come across Epis in big box stores IME.  Also found
> some
> > Allium cernuum, which I've always wanted to try.  Also got some Little
>
> > Bluestem, Carex Frosted Curls, Geum, Penstemon, etc.   I picked up a
> > Paprika Yarrow, too.  I don't like Yarrow but shoppers here seem to
> crave
> > the weed.
> >
> > Kitty
> > neIN, Zone 5
> > ----- Original Message -----
> > From: "Zemuly Sanders" <zemuly@comcast.net>
> > To: <gardenchat@hort.net>
> > Sent: Saturday, May 01, 2010 8:44 AM
> > Subject: Re: [CHAT] the economy
> >
> >
> >> Kitty, I couldn't agree more.  The garden center at THD has been much
>
> >> busier
> >> than it was last year.  We can't keep plants in stock!  This year we
> are
> >> getting lots of items from my friend's nursery here in La Grange --
> Brown
> >> Turkey figs, native honey suckle, scented geraniums, and others.
> Most of
> >> the other shrubs and annuals are grown in Tennessee, too.  I know
> people
> >> like to get locally grown plants, and I'm sure yours are outstanding.
> I
> >> knew your reputation would get around.  Congratulations!!!
> >> zem
> >> zone 7
> >> West TN
> >> ----- Original Message -----
> >> From: "Kitty" <kmrsy@comcast.net>
> >> To: <gardenchat@hort.net>
> >> Sent: Friday, April 30, 2010 7:37 PM
> >> Subject: [CHAT] the economy
> >>
> >>
> >>> ....has rebounded.  At least here it seems to have.
> >>>
> >>> All year I was unable to take my vacation time, office was too
> hectic.
> >>> I
> >>> ended up taking almost every afternoon off in March to get it in
> before
> >>> my
> >>> anniversary date.  March was so deliciously superb that I got a ton
> of
> >>> stuff potted - and more in April - together with what I'd potted
> last
> >>> fall
> >>> and some items I'd ordered.  I ended up with well over 800 pots for
> my
> >>> spring plant sale.  I had to take 2 days off just to set it up.
> It's a
> >>> 2
> >>> day association garage sale and rain was looming but it looked like
> >>> Friday
> >>> would be safe.  Still, I thought I'd end up stuck with half my stock
> and
> >>> have to lug it back into the backyard.
> >>>
> >>> Word got out and the eager buyers swooped in at 6:45am Friday.  They
> >>> picked me clean - even the seedlings and cuttings still in the
> backyard
> >>> that I was holding over for use in my August sale.  Everything gone.
>
> >>> Fast,
> >>> very fast. People were grabbing things I hadn't even tagged yet
> because
> >>> I
> >>> thought I'd get to them for Saturday.  People that showed up after
> work
> >>> wondered where the sale was. I had to apologize profusely; this has
> >>> never
> >>> happened before. And then there's tomorrow.  Geez, I hope it rains
> so I
> >>> don't have to face them.
> >>>
> >>> I think people are ready to shop.  At least for plants they are.
> >>>
> >>>
> >>> Kitty
> >>> neIN, Zone 5
> >>>
> ---------------------------------------------------------------------
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> >>
> >> ---------------------------------------------------------------------
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> > 01:27:00
> >
> > ---------------------------------------------------------------------
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>
> ---------------------------------------------------------------------
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>
> ---------------------------------------------------------------------
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>
>


-- 
Pam Evans
Kemp TX
zone 8A

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