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OT-HUMOR: weather/defective product


From: vince lewonski <vincelewonski@yahoo.com>


> From: vince lewonski <vincelewonski@yahoo.com>
> 
> 
> 
> > From: "J.F. Hensler" <hensler@povn.com>
> > 
> > 
> > Dear Sir:
> > 
> > I'm writing in regard to your product #99SPR - serial
> > #952-UHOH-4. 
> > 
> > Although you've managed to ship the parts missing from
> > the previous package (#99SPR - serial #952-OOPS-3): 
> > 
> > Birds, assorted
> > Green, misc. short types
> > Sunshine
> > 
> > The thermostat is not behaving as it should. The
> > nighttime setting is stuck on 22 degrees and the
> optional
> > feature Green, tall, is refusing to turn itself on. I
> > strongly suspect that a thermostat from product #98WNTR
> > has been included in error since it features the option
> > "frost" which will not shut itself off.
> > 
> > I would appreciate a replacement of the thermostat
> ASAP.
> > 
> > Thank you,
> > Christy Hensler
> > 
> > THE ROCK GARDEN 
> > Newport, WA z4b (currently 2a)
> > http://www.povn.com/rock/
> > 
> >
>    Dear Christy,
> 
>    You are indeed correct - an error was made. The
> thermostat needed for proper temperature control was
> shipped to Mike Sutton by mistake. We apologize for any
> inconvenience that this may have caused. Rest assured
> that
> we have rectified the situation, and a new thermostat is
> being sent to you. Expect delivery in six to eight weeks.
>    We hope that this one mixup does not prevent you from
> doing business with us in the future. Please check out
> our
> upcoming summer line - part #99-SUM, now with the
> long-anticipated Stereophonic Thunderstorm with Hail
> option.
> 
> 
>      Customer Service Dept.
>      The Nature Company
>      "Bringing you the best in weather for over 210
> million years"

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