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Re: non-aroid search/Customer Dis-service

  • To: Multiple recipients of list AROID-L <aroid-l@mobot.org>
  • Subject: Re: non-aroid search/Customer Dis-service
  • From: "Plantsman" <plantsman@prodigy.net>
  • Date: Thu, 7 Sep 2000 15:39:05 -0500 (CDT)

: -----Original Message-----
: From: Jim Singer <jsinger@igc.org>
: To: Multiple recipients of list AROID-L <aroid-l@mobot.org>
: Date: Tuesday, September 05, 2000 10:07 PM
: Subject: Re: non-aroid search
:this is no answer, les, but it may help in a rule-out. in the trade
: in
: south florida, 'dwarf bird' means reginae and [non-dwarf] 'bird'
: 'nicholai.' betrocks 'plantfinder' [aka trade bible] lists no
variation of
: either. on the other hand, there is a faux bird, heliconia
: that meets the 3-foot requirement and, from a distance, resembles
: reginae. my local home depot had these for sale weekend before
last for
: $2.49 per 6-in pot; nice full plants. if you think that's it, i'll
try to
: get one [may not be any left] and send it to you. but i'll need a
: address. jim<<
: At 07:17 PM 9/5/00 -0500, Lester Kallus wrote:
: >I've had so much help on non-aroid requests in the past that I'm
driven to
: try again.
: >
: >There's a plant I've been trying to locate but have been
: >
: >I understand that there's a dwarf form of Strelitzia reginae
which grows
: less than 3 feet high.  Does anyone know of any sources?  (I
probably don't
: have enough room for yet one more plant, but why should I let that
: me...)
: >         Les
: Himself @ jsinger@peacenet.org

When I was in Florida a couple of weeks ago, one nursery had a
version of what looked like S. reginae that had basically no leaves.
Just the slightest hint of leaves less than a half-inch wide and of
normal length on regular sized glaucous petioles.   I recall seeing
this one other time a few years ago also in Florida but neither were
in bloom.   No one in the shop seemed very interested in selling
anything to me so I left.   This brings me to another subject:

I do wish that retail nursery operations would learn a few things
about customer service.  More often than not, the people are not
friendly, bordering on anti-social and eccentric at the very least.
It seems like that the more exotic their stock, the stranger they
are.  It's no wonder so many of them have a hard time succeeding.

I've walked away from a purchase more than once when a nursery's
staff-person attempted to make me look stupid by either sighing
loudly and/or looking down their bifocals at me strangely (like they
were some sort of museum curator) when I've asked questions or when
I tried to get them to wait on me.  After having dealt with the
public daily for the last twenty years in several different
capacities, I feel that I do know a little about this subject.
Does anyone remember what they used to call 'Charm School'?    It
couldn't hurt<g>.

David Sizemore

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