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Re: doesn't ayone

Is it just me, or does it seem to anyone else that it would just be so much easier, less expensive, take less time, and produce repeat business and positive testimonials if THEY'D JUST DO IT RIGHT THE FIRST TIME?

neIN, Zone 5
----- Original Message ----- From: "Johnson Cyndi D Civ 95 CG/SCSRT" <cyndi.johnson@edwards.af.mil>
To: <gardenchat@hort.net>
Sent: Monday, December 17, 2007 11:42 AM
Subject: RE: [CHAT] doesn't ayone

My sister just bought a new shelter for her horse turnout pen. It is
essentially a 3-sided metal structure, no doors or anything, horses
wander in and out as they feel like it. Supposed to be 12x24, and they
said they'd show up on a certain day to put the thing up. They don't
show. She calls and gripes. Two days later they come and install it. She
asks them, shouldn't they be using more support poles in the center? No
no, they say, this is how we always do it.
The next day she's looking at the installed shelter and she's thinking
it looks smaller than she expected. She measures. The thing is actually
8 x 24, not deep enough to really provide good shelter in weather. She
calls and gripes. Oops, they'll be out that day to uninstall it and the
day after that to put up the new one. But of course they don't show.
That night it was really windy. Nothing extraordinary for here, but
windy. They hear a noise from outside, but it's too dark to see
anything. Next morning she discovered the entire shelter had lifted out
of the ground and was upside down 150 feet away on top of the fence
between her and the neighbor.
They did come and take away the debris...they were supposed to install
the right thing this weekend. I'm thinking maybe she ought to just ask
for her money back.


-----Original Message-----
From: owner-gardenchat@hort.net [mailto:owner-gardenchat@hort.net] On
Behalf Of Kitty
Sent: Saturday, December 15, 2007 9:39 AM
To: gardenchat@hort.net
Subject: [CHAT] doesn't ayone

ever get it right?  Or is it just me?

I've regaled you all in the past with my home improvement stories.  The
that took 8 months to do my kitchen and still hung doors sideways.  Then

last spring, the craftsman who stained all my woodwork red (which I have

since decided I like for just that room). Now it's the window people.  I

spent a fortune on 3 new windows last August to get these wonderful
windows.  They promised 4-6 wks.  After a ba-zillion mistakes, they
brought my windows today.  And the biggest one is wrong.  I did not
ugly slats of fiberglass in the windows; I paid extra for beveling,
perimeter v-groove as they call it, in otherwise big plain panes of
The screens are in 2 pieces instead of one.

He installed one window today and will come back Monday.  They WILL make

everything right, but instead of having it all done before Thanksgiving,
am now pinning my hopes on Easter.

thanks for listening.

neIN, Zone 5

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