protection help
- To: <g*@hort.net>
- Subject: protection help
- From: &* <k*@comcast.net>
- Date: Tue, 1 Jan 2008 12:49:51 -0500
What does everyone use for Virus protection?
I got 15 months of MacAfee Super-dooper Firewall Plus with my new computer 2
yrs ago and then via email they offered to up it to 2yrs for a very
reasonable charge; so I did.
I just saw a $32 charge to my credit card from MacAfee. I did not authorize
it. I checked my saved emails and saw no info about automatic renewal. I
checked recent emails and found no requests or notifications from M. I
checked my program and couldn't find an expiration date for my service. I
looked everywhere, including exactly where the Help program said it would
be. Not there.
I went online with M and asked. He checked and said my exp for Privacy &
Spam is 1/23/2009, but virus scan & firewall plus are 1/23/2008. So I'm
guessing the unauthorized charge is for Privacy & Spam which I don't care
about and I can't seem to find a way to renew. He told me to uninstall,
then reinstall. I don't have software. He said he'd give me link, but
would not comment (I asked 3 times) about charges. I gave up.
I called the credit card and started dispute proceedings on the $32 charge.
I guess this means I will have no protection after 1/23/08. I don't want to
pay big$ for extreme protection including things like spam protection which
I keep turned off. However, it does mean uninstalling M. Unfortunately, I
cannot find the Uninstall app. It's not in any menus or in the M program
The Help program does not recognize the word "Uninstall" and I've searched
every folder in Windows Explorer under macAfee. When I opened Add/Remove
programs in Control Panel though, it lists MacAfee Uninstaller - but in CP,
all that means is that I can uninstall the Uninstaller - not what I want to
do.
I've got to decide something in the next 3 wks. If anyone can offer words
of advice on safely getting rid of M (including getting it out of OE)
and/or what other programs I should employ, I would love to hear it. I know
I need something, but not an extensive program. Probably just virus
protection, anti-spyware (is that what they mean by privacy?), and I guess
something for firewall. M was a very invasive program, constantly annoying
me instead of just doing its job. I used to have Norton, but it would only
work with a lot of cajoling. Is there a happy medium, easy to use product
out there, that doesn't cost big$?
thanks for any help.
Kitty
neIN, Zone 5
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