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Re: Plant disaster/ups versus usps


I'm dealing with the same problem more or less with my business.  You see
UPS doesn't deliver on Saturdays so the packages I send east of the
Mississippi take seven days to arrive instead of five or six.  They have to
sit someplace over the weekend.  Sending by air is absolutely out of the
question.  Recently I sent two packages by ground the total bill for
shipping was $60.  If I had sent them by air it would have been well over
$200.  How can I ask a customer to pay $200 for freight?  On the other hand
USPS does deliver on Saturdays but they are more expensive and then you end
up with the same problem that you are describing.  USPS simply isn't really
geared for shipping large boxes.  Fed Ex. ground?  You might as well put it
in a blender first before sending.  That company is the worst for ground

So, I understand your disappointment but I have a new found empathy for some
of these companies who send out a nice product only to have it butchered by
the shipping companies.

David Franzman
A Touch of the Tropics
----- Original Message ----- 
From: "Bonnie & Bill Morgan" <wmorgan972@ameritech.net>
To: <gardenchat@hort.net>
Sent: Monday, May 17, 2004 5:44 PM
Subject: RE: [CHAT] Plant disaster

> I can't blame you for venting.  Anyone who ships plants must know that
> weather conditions and delays can wreak havoc on plants.  I sure hope they
> can find a quick remedy for you, Auralie.
> Blessings,
> Bonnie (SW OH - zone 5)
> -----Original Message-----
> From: owner-gardenchat@hort.net [mailto:owner-gardenchat@hort.net] On
> Of Aplfgcnys@aol.com
> Sent: Monday, May 17, 2004 10:32 AM
> To: gardenchat@hort.net
> Subject: [CHAT] Plant disaster
> In early April I ordered many miniature roses from Nor'East for a
> Horticulture School I will be running next week. We are having a speaker
> the topic and
> wanted to have plants to demonstrate and judge.  I was disturbed to find
> that
> they are no longer in the north east but in California.  Then I was told
> that
> they couldn't ship until the middle of May, but they assured me that they
> would be here in time for the school.  Well, they arrived at the post
> on
> Friday, but the post office doesn't deliver packages up my road so they
> a
> notice that we could pick up the package the next day.  The next day,
> Saturday, we were both tied up with the Lasdon plant sale and unable to
> to
> the post office, which by the way is not at all near us.  There are three
> nearer, but for packages we have to go in to Peekskill and struggle with
> difficult
> traffic and parking.  When I got the package this morning and opened it I
> was
> just sick.  All the leaves have fallen off the plants.  It was  hot over
> weekend and I guess they just cooked.  Only three of the 18 plants look
> way
> like they might make it.  I'm sure I can nurse some of the others back in
> due
> course, but not by next week.  And what will I do with all these roses - I
> had expected my club members to buy most of them, but I can't ask them to
> pay
> for these bare sticks.
> If they had used UPS or FedEx there would have been no problem - just the
> !@#) post office.  Since there is a three hour time difference, I will
> until
> 11:00 to call them, but I really intend to protest strongly.
> Thanks for letting me vent.
> Aurali
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