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Re: Plant disaster/ups versus usps

Hey Marge

Well the pot is part of the package for me.  It's a nice plastic terra cotta
pot and it not only reduces the stress on the plant but it helps protect it
from the 800 pound gorillas that the delivery people employ.

Kitty answered you as far as how FedEx got into the ground service.  It
happened 4-5 years ago and they had no idea how to operate it.  Still don't
as far as I can tell.  You're right though if the package absolutely,
positively has to be there overnight, then FedEx is your carrier.  But for
ground I wouldn't go back to them if I had to walk the package there myself.

David Franzman
A Touch of the Tropics
----- Original Message ----- 
From: "Marge Talt" <mtalt@hort.net>
To: <gardenchat@hort.net>
Sent: Tuesday, May 18, 2004 11:34 PM
Subject: Re: [CHAT] Plant disaster/ups versus usps

> Well, David, an 8" pot is large by mailorder standards - about a 2
> gal, right?   Have you thought of removing pot and excess soil to
> lighten the weight or won't your plants stand that?   Seems like the
> cost must be associated with weight as 20" isn't all that tall.
> Totally agree that the primary concern is making sure the plant is
> absolutely rigid in the box.  There are some creative ways I've seen
> this done tho' I basically use plastic peanuts, which I find kind to
> foliage as well as light weight, when I send plants to people.  I
> have poked a hole in the box and run wire twist-tie through, around
> the rootball and back out to be twisted and taped to the box for
> heavy rootballs to make sure they don't go anywhere.  I've gotten
> plants that have been contained with specially inserted cardboard
> bits made so the pot fit in a cutout and can't move and Lazy S'S'
> sent theirs with 1/4" wood dowels - 1 each corner of the pot  (square
> pots), the exact length of the direction the plants were placed in
> the box and secured to an empty pot opposite- all taped to the box so
> they wouldn't move...and they didn't.  Most ingenious, I thought.
> Fedex did do a job to crush not only the box but the pot...some
> driver must have stayed up late to figure that out or set a safe on
> your box!   Isn't it nice they found your box and let you
> know...sheesh!  I do not blame you for not using them again; I
> wouldn't either.  At this rate, their ground service will destroy the
> good reputation their express service has for on time, safe delivery!
>   What was RPL?  Interesting as I did find out that Fedex ground and
> express are two totally different businesses.  We've had a Fedex
> express account for 25 years or more - for the business - but I had
> to apply for a ground account - I mean they have absolutely nothing
> to do with each other in any way, shape or form.
> Marge Talt, zone 7 Maryland
> mtalt@hort.net
> Editor:  Gardening in Shade
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> ----------
> > From: David Franzman <dfranzma@pacbell.net>
> >
> > Marge, interesting!  I ship with the pot which is 8" and the plants
> average
> > 20" tall.  I believe that I have found a good way to ship them
> without
> > damage assuming I don't use Fed Ex.  More about that in a minute.
> I do
> > charge for materials as boxes are unbelievably expensive however,
> being a
> > one man band I don't charge for my time though I suppose you can
> make a case
> > for doing so.  I do send an email asking whether the plant arrived
> in good
> > shape or not and I'm on a pretty good streak with my new method.
> With this
> > size plant the cost of 2nd or 3rd day is astronomical.
> >
> > FedEx ground is what used to be RPL and it is truly awful.  I began
> with
> > FedEx ground and some of the boxes showed up absolutely crushed
> with the 8"
> > pot itself broken.  That took some talent.  The final straw was
> when I
> > received a phone call at 4am one morning telling me they had found
> my
> > package in Idaho when it was supposed to be in Colorado.  Since
> then I have
> > shipped UPS and I have only had one problem with them since.
> >
> > Marge, I get shipped plants from all around the country in pots and
> really
> > have had few problems.  The key as I've finally found out is to
> make sure
> > there isn't any wiggle room in the box at all.  If you can keep the
> plant
> > from moving and Igor doesn't sit on it it should arrive in good
> condition.
> > I also ship the plant laying down and pack it that way.
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