articles | gallery of plants | blog | tech blog | plant profiles | patents | mailing lists | top stories | links | shorturl service | tom clothier's archive0
Gallery of Plants
Tech Blog
Plant Profiles
Mailing Lists
    Search ALL lists
    Search help
    Subscription info
Top Stories
sHORTurl service
Tom Clothier's Archive
 Top Stories
New Trillium species discovered

Disease could hit Britain's trees hard

Ten of the best snowdrop cultivars

Plant protein database helps identify plant gene functions

Dendroclimatologists record history through trees

Potato beetle could be thwarted through gene manipulation

Hawaii expands coffee farm quarantine

Study explains flower petal loss

RSS story archive

Re: Customer complaints

   The below paragraph would have been a perfect reply to the customer when you issued the refund check. And along with that I would have added that you prefer that she do her business elsewhere.  It is true the customer is always right....except, however, when the customer is wrong.
   Some people just want to blame someone else for their own stupidity.

Diane Frederick

Chick wrote:


Now, we sell a lot of coleus on our Crownsville Nursery site and it is not at all unusual for people to order them now to use as house plants or as propagating stock for next spring's bedding.   Because "they're annuals" (which they are not) this lady expected us to know that she was placing an order for delivery 7 months from now, even though she didn't bother to mention it and our acknowledgment told her we would ship the following week.  She also failed to see any correlation between the appearance of the plants and the fact that they were in a closed box for almost two weeks. All she knew was that it was our fault and we should be ashamed.


 © 1995-2017 Mallorn Computing, Inc.All Rights Reserved.
Our Privacy Statement
Other Mailing lists | Author Index | Date Index | Subject Index | Thread Index