bonus iris

Greetings All!
 
I have read the many and varied comments about this subject with great interest.  While we are very small in comparison to some nurseries, we also provide gift Iris with all orders.  We look at what the customer has ordered and (say if they are all pink and while Louisianas) we try and provide them with a gift that fits in with what they have asked for.  If they have advised that they are new to Louisiana Iris we try to give them one of our "unkillable" varieties to encourage them to grow more because they get good results. A gift can be something treasured or not - it depends on how it is given and how it is received.
 
Some folk, when ordering, give away a little hint about why they have chosen a particular variety and if we can, we like to provide them with a gift that fits in.  If you garden is all blue, then a yellow gift is about as useful as an ashtray on a motor bike!
 
One dear lady in WA (Western Australia) ordered our JAZZ HOT but advised that the was going to order "Gentle Alice" next time because that was her name.  Being a pensioner she could only afford to buy one at a time.  We sent her "Gentle Alice" as a gift - and have made a life long friend!  She calls us regularly to keep us posted on how the Iris are doing. 
 
Yes, economics must play a part in any commercial concern, but doing something special for a customer should not be just counted for its $ and cents value.  Without customers you don't have a business!
 
Cheers from a wet and soggy Sydney. Oz. 
Heather Pryor  i*@pip.com.au
 
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