RE: What makes a good provider?
- To: Multiple recipients of list <i*@rt66.com>
- Subject: RE: What makes a good provider?
- From: "* M* <I*@classic.msn.com>
- Date: Fri, 14 Nov 1997 11:30:20 -0700 (MST)
Sheryl wrote:
----------
From: iris-l@rt66.com on behalf of S&RWilliams
Sent: Tuesday, November 11, 1997 4:56 PM
To: Multiple recipients of list
Subject: What makes a good provider?
A friend of mine has purchased an old Iris/daylily farm in Western
Colorado. The previous folks had it for 39 years and have lots of long
time loyal customers. We'd like to know what makes a good Iris
provider?
Hi, Sheryl! What an exciting prospect; I wish you and your friend all the
success in the world.
As to how to provide for your customers, it'll depend partly on what they've
been used to from the previous owners. In the catalog, I personally go for
the Monty Byers approach--a full, glowing description with all the information
at hand. I rarely buy from a list which just gives the name and color.
But much more important is your friend's attitude. The two most important
things for a new businessperson to remember are honesty and accountability.
If you can't provide something for someone, let them know as soon as possible;
leaving a customer hanging with no communication will only cause bad feelings
and lose them.
Good luck!
Barb in Santa Fe
IrisMaven@msn.com
