Re: [Web]:Where is a good place to host our web site?

Thanks Kitty for the input.

Seems lots of places may be pulling the rug and people are left wondering
what to do.

Linda in CW AZ
-------Original Message-------

From: K. Loberg
Date: 9/19/2009 9:16:09 AM
To: iris@hort.net
Subject: Re: [iris] [Web]:Where is a good place to host our web site?

John, I wouldn't trust your list (consumer-rankings) if my life depended on
it, I'm sorry to say.

The 3rd one on that list is IPower, who I used previously, and they had the
most rotten technical support I have ever had.  I waited multiple times on
their tech line (music/messages playing) for an hour to 1 1/2 hours to get
someone just to answer (!), over a period of longer than a year.  I even
filed
a complaint with their top tech manager, all to no avail.  I finally moved
several websites I host to a different provider.

I teach computer science at a college.  My students are quite savy when it
comes to hosting services.  They all know about GoDaddy.com, it has an
excellent reputation, and they're not even listed on the list at
'consumer-rankings'.

The Web Host provider I use for Region 14 and others is HostMonster.com,
they
offer unlimited hosting space, they're low cost, and I've had Super
technical
support.  They claim on their website "REAL 24/7 Non-outsourced support with
average hold times less than 2 minutes".  I can attest that they answer
within
minutes, and they've always had someone who could answer advanced technical
questions... for free.

The 'top 10' listing service I use and teach in my classes is
http://www.web-hosting-top.com/   You will note that this list contains
GoDaddy.com, HostMonster.com, and BlueHost.com recommended by Elladan.
None
of those 3 are even on the consumer-rankings.. I think consumer-rankings is
a
scam sales marketing site.  The http://www.web-hosting-top.com/  site
actually
listens to webmasters and takes consumer responses, as I sent them my
complaint about IPower, and suggested they do their own technical time test,
and they then removed IPower from their lists over a year ago.

For anyone thinking about getting a new web hosting ISP, TEST their
technical
support line.  Find out how quick you can get an answer.  A web host will
give
their technical support line phone number on their website, you can call it
even if you are not a customer... and then say you were just checking out
their service response time, to getting a real person.   Before I made a
selection to replace the crummy IPower I used previously, that's what I did.
I selected 3 new ones based on price and what they offered, and then I
called
them on a couple different days, different times, to see how quickly they
answered, or how long I was put into their phone waiting pool.

Linda, I just called your anhosting, technical line... to 'test' their
response time.   I have been on the phone in a que, only music, no person
yet,
for 15 minutes.  I think you get put into this "que" when in reality there
is
no one there to answer the phone.  I'm hanging up.  Their failure to answer
the phone is unacceptable.

I hope this helps everyone.
Kitty Loberg
Computer Science Instructor
Mendocino College

----- Original Message -----
From: "John I Jones" <jijones@usjoneses.com>

Here is a good source of information.

http://www.consumer-rankings.com/hosting?
ch=1&ag=877347453&ad=2040148983&cr=113907512&sc=search&kw=yahoo%
20hosting&e=r&gclid=CLHIgMvu_ZwCFSUsawodu3-aaw

John

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