Re: Gurney's Shipping Policies
For what its worth, I did get the cables I ordered,
and quite quickly. But I ordered them way early,
January I believe. ;-)
Cliff
>From: FXOR@aol.com
>Reply-To: pumpkins@hort.net
>To: pumpkins@hort.net
>Subject: Gurney's Shipping Policies
>Date: Sun, 14 Apr 2002 19:36:59 EDT
>
>I was wondering if anyone on the list had any problems ordering any of the
>products Gurneys sells. Six to seven weeks ago I ordered a heating cable
>for
>my pumpkins and even though I called twice, sent a few emails, and I was
>told
>it was in stock twice it is not due to be shipped until the 15th of April.
>I
>find that is unacceptable and extremely poor business practice. I am
>curious
>how far ahead of time that one needs to order anything in order to get the
>item in time for the seasons use. When I talked with a very nice young
>lady
>over the phone she was unable to tell me why this had occurred in regard to
>my order or if she could rectify the problem. She thought it was as
>ridiculous as I did. At this point I'll be amazed if I get the cable at
>all.
> I find it hard to imagine that in the last six weeks my $25.00 order
>could
>not have been picked off the shelf, packaged and sent to me. Has anyone
>else
>run into this situation with Gurney's.............?
>
>It is better to have planted pumkins and floundered than never to have
>planted pumpkins at all.
>
>Respectfully,
>Frank O'Rourke
>
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