Re: Chinese ginger

In a message dated 8/9/04 10:12:35 AM, kmrsy@comcast.net writes:

<<   Personally, it is my guess that overall the guarantee can be a
good marketing tool and the costs incurred aren't a big deal. >>

Kitty, my experience in the greenhouse is many think there should be a 
guarantee regardless of the cause of death.  Example, a hanging container of 
impatiens purchased early, we give them information that this is a very tender plant 
will not tolerate cold & wind and has not been subjected to the outside 
environment.  They take it home, hang it outside immediately, we experience cool 
temps & strong winds and they bring it back to the greenhouse wanting a 
replacement plant because it did not last over the weekend. We frequently hear the 
comment 'Lowes guarantees'.
    On the other hand, we have some high end nurseries that will not 
guarantee a tree or shrub unless they plant it at the cost of half of the purchase 
price.  This quickly drives me away as I will give the utmost care to a woody 
plant not wanting to lose growth time but things do happen.
    Ceres

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