Re: Chinese ginger

We don't charge half the purchase price to plant a plant, Ceres, but we don't guarantee them either unless we do the planting AND they have reliable automatic irrigation. And then we guarantee for only a year officially, but often replace plants for the first two or three years. There is one exception to our guarantee--citrus. We do not guarantee citrus, any citrus, period.


On Monday, August 9, 2004, at 11:36 AM, Cersgarden@aol.com wrote:

In a message dated 8/9/04 10:12:35 AM, kmrsy@comcast.net writes:

<<   Personally, it is my guess that overall the guarantee can be a
good marketing tool and the costs incurred aren't a big deal. >>

Kitty, my experience in the greenhouse is many think there should be a
guarantee regardless of the cause of death. Example, a hanging container of
impatiens purchased early, we give them information that this is a very tender plant
will not tolerate cold & wind and has not been subjected to the outside
environment. They take it home, hang it outside immediately, we experience cool
temps & strong winds and they bring it back to the greenhouse wanting a
replacement plant because it did not last over the weekend. We frequently hear the
comment 'Lowes guarantees'.
On the other hand, we have some high end nurseries that will not
guarantee a tree or shrub unless they plant it at the cost of half of the purchase
price. This quickly drives me away as I will give the utmost care to a woody
plant not wanting to lose growth time but things do happen.
Ceres

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Island Jim
Southwest Florida
27.0 N, 82.4 W
Zone 10a
Minimum 30 F [-1 C]

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