Re: ISP woes
Comcast seems to have problems with old lines, but I've had Comcast service
for years, and before that, Adelphia, the company that they bought. I just
used a cable modem and a router. They've recently replaced the drops and
the house lines, and the latest is that they think there's something with an
amp someplace. I have the supervisor's personal phone number now so that I
can call the next time it happens and he can get a crew out to track it
down. (When it works, it is very, very good. When it doesn't, it leaves me
with no phone and no internet service.
I wish you good luck with Quest. I've been told that once you've experienced
good cable, DSL is like a snail.
----- Original Message -----
From: "james singer" <firstname.lastname@example.org>
To: "Garden Chat" <email@example.com>
Sent: Wednesday, December 10, 2008 2:41 PM
Subject: [CHAT] ISP woes
I've had problems connecting to, and staying connected to, the internet
ever since I got here. My sister's computer, which is not wifi enabled,
was hard-wired to a Comcast modem. So the sensible thing seemed to be to
swap out the Comcast modem for something called a "gateway," which turns
out to be a unit that combines a modem with a router. My computer, which
is about 30 feet down the hall from hers, is wifi enabled.
The result has been that sometimes I can connect and sometimes I can't.
Comcast has sent techies out three times, the last one swapped out the
gateway contraption. No improvement. I shipped my computer off to the
regional Apple repair lab for diagnostics tests; they reported
back--"everything works fine; no problem." No change, either.
Then I thought it might be my weather station, that the frequency it uses
to communicate with the outdoor sensors was compromising the internet
signal from the gateway. So I disabled the weather station. No change.
So today--nearly 8 months from the onset of all this aggravation--I gave
up and called Quest. They will be here Monday to install a DSL line.
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- ISP woes
- From: james singer <email@example.com>
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