RE: protection help

I use Norton.


> [Original Message]
> From: Kitty <kmrsy@comcast.net>
> To: <gardenchat@hort.net>
> Date: 1/1/2008 12:50:07 PM
> Subject: [CHAT] protection help
>
> What does everyone use for Virus protection?
> I got 15 months of MacAfee Super-dooper Firewall Plus with my new
computer 2 
> yrs ago and then via email they offered to up it to 2yrs for a very 
> reasonable charge; so I did.
>
> I just saw a $32 charge to my credit card from MacAfee.  I did not
authorize 
> it.  I checked my saved emails and saw no info about automatic renewal. 
I 
> checked recent emails and found no requests or notifications from M.  I 
> checked my program and couldn't find an expiration date for my service. 
I 
> looked everywhere, including exactly where the Help program said it would 
> be.  Not there.
>
> I went online with M and asked. He checked and said my exp for Privacy & 
> Spam is 1/23/2009, but virus scan & firewall plus are 1/23/2008.  So I'm 
> guessing the unauthorized charge is for Privacy & Spam which I don't care 
> about and I can't seem to find a way to renew.  He told me to uninstall, 
> then reinstall.  I don't have software.  He said he'd give me link, but 
> would not comment (I asked 3 times) about charges.  I gave up.
>
> I called the credit card and started dispute proceedings on the $32
charge. 
> I guess this means I will have no protection after 1/23/08.  I don't want
to 
> pay big$ for extreme protection including things like spam protection
which 
> I keep turned off.  However, it does mean uninstalling  M. 
Unfortunately, I 
> cannot find the Uninstall app.  It's not in any menus or in the M program 
> The Help program does not recognize the word "Uninstall" and I've
searched 
> every folder in Windows Explorer under macAfee.  When I opened Add/Remove 
> programs in Control Panel though, it lists MacAfee Uninstaller - but in
CP, 
> all that means is that I can uninstall the Uninstaller - not what I want
to 
> do.
>
> I've got to decide something in the next 3 wks.  If anyone can offer
words 
> of advice on safely getting rid of M (including getting it out of OE) 
> and/or what other programs I should employ, I would love to hear it.  I
know 
> I need something, but not an extensive program. Probably just virus 
> protection, anti-spyware (is that what they mean by privacy?), and I
guess 
> something for firewall.  M was a very invasive program, constantly
annoying 
> me instead of just doing its job.  I used to have Norton, but it would
only 
> work with a lot of cajoling.  Is there a happy medium, easy to use
product 
> out there, that doesn't cost big$?
>
> thanks for any help.
>
>
> Kitty
> neIN, Zone 5 
>
> ---------------------------------------------------------------------
> To sign-off this list, send email to majordomo@hort.net with the
> message text UNSUBSCRIBE GARDENCHAT

---------------------------------------------------------------------
To sign-off this list, send email to majordomo@hort.net with the
message text UNSUBSCRIBE GARDENCHAT
Other Mailing lists | Author Index | Date Index | Subject Index | Thread Index