Re: the etiquette of outstanding balances

**P* G* <P*@verizon.net>**

>  On the other hand, I have a good
> working relationship with the editorial staff and don't want to  
> contribute
> to their difficulties. In the three years I have been with them  
> they've
> always treated me fairly. If I do take a break, should I be honest  
> and tell
> them I just can't maintain an outstanding balance that high? Or  
> would that
> be insulting?
>

Hi, Wendy,
No, it would not be insulting if you ask firmly and in a non  
judgmental way. And, yes be upfront with your reasons. If you don't  
ask, you won't get paid.  I'd bet on the fact that some other vendor  
is asking and getting paid while you are patiently waiting.

Try these words:  Before committing to the next story I need the  
balance owed to me from the last edition.  I appreciate that times  
are tough, but I'm uncomfortable with being owed money and having  
(insert company name here) indebted to me any further.  Can you make  
arrangements to pay the balance?

If not, thank them, let them know you look forward to working with  
them again in the future and will keep in touch.

I recently experienced a much delayed payment from the publication I  
submit work to. I'd check in about once a week with a friendly  
inquiry about payment. Make sure you're asking the right person. If  
the editorial staff doesn't disburse checks then you may want to ask  
to speak with the person who does.

In my design business I've had to hunt down money on occasion. I make  
it non confrontational, give the client a chance to save face. I show  
empathy without letting them off the hook.  I have never not been paid.

Phyllis

Landscape Design Studio

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