[GWL]: ATTN. HOTMAIL USERS

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• Subject: [GWL]: ATTN. HOTMAIL USERS
• From: "Lon J. Rombough" lonrom@hevanet.com>
• Date: Tue, 09 Oct 2001 12:04:29 -0700
• Content-length: 2561
• List-archive: <http://topica.com/lists/Gardenwriters/read>

This for anyone with HOTMAIL that has had any problem getting postings from
GWL.
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NEWS: Reaching Subscribers with Hotmail Addresses

We've received reports that some Hotmail users are not receiving mail
from some Topica lists. We’ve traced most of these cases to the new way
Hotmail filters "Junk Mail".

You may have noticed that when Hotmail revamped it’s Web interface
several months ago, they also tried to simplify Junk mail filtering by
allowing users to select from predefined filtering levels (Off, Low,
Medium, High, Exclusive). By default, accounts are set on "High"
filtering, which routes directly to the "Junk Mail" folder any mail not
addressed specifically to a subscriber’s email address.

Realizing that legitimate mailing list mail was getting filtered into
the Junk folder, Hotmail provided an easy way for users to ensure their
email newsletters and discussions end up in their Inboxes, but many
users are not aware of how to do it. To help Hotmail subscribers who may
be experiencing problems receiving mail from your list, try this:

Have the subscriber:
* Log into their Hotmail account
* At the "Options" page, select "Mail Handling."
("Options" can be found at the top of your account page, next to the
"Address Book" tab.)
* In the appropriate fields, type in the name of the mailing list you
you want to receive in your Inbox.

Example:
If you want to receive your subscription to What's New in your Inbox
instead of your Junk mail folder, you would need to enter the email
address of the What's New mailing list, or new1@topica.com.

Hotmail users can also contact Hotmail support for questions or issues
related to this feature.

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