RE: Scanner Problem
- To:
- Subject: RE: Scanner Problem
- From: M* C*
- Date: Tue, 3 Apr 2001 17:49:34 -0400
- Importance: Normal
Bill I just bought the scanner. I had to order the updated CD to install
the software. I waited about a month for it to arrive. The up date on the
download does not work. I have installed it twice. It said it was done
correctly. I have about decided that something might be wrong with the
scanner. I installed it to use the UBS port which was recommended on the
instructions.
Mary
-----Original Message-----
From: owner-hosta-open@mallorn.com
[o*@mallorn.com]On Behalf Of Bill Meyer
Sent: Tuesday, April 03, 2001 12:11 PM
To: hosta-open@mallorn.com
Subject: Scanner Problem
Hi Mary,
Have you tried downloading the latest drivers from HP? Also check for
drivers from Windows Me. The software that came with the scanner was put
together before Win Me came out unless it's a new scanner bought in the last
6 months. If the scanner is older than that, it won't have drivers with it
for Me.
This is the link to the download page.
http://www.hp.com/cposupport/swindexes/hpscanjet520500_swen.html
Good Luck
.........Bill
>
> Dose anyone out there have a HP ScanJet 5370C? I have installed the
> software but the computer keeps telling me that it can't initialize the
> scanner. Are there any suggestions? I am working in Microsoft Me and
> Microsoft Office 2000.
> Mary
>
>
> ---------------------------------------------
> Mary Chastain
> Lakeside Acres
> 8119 Roy Lane
> Ooltewah, TN 37363
> phone 423-238-4534
> http://Gardensights.com/Lakeside
>
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