Re: Customer complaints

I totally disagree with you, Chick. I think the percentage you stated is wrong. It HAS to be more like 50%. Sometimes you just want to shake some common sense into them. I guess common sense isn't so common anymore. Sheeeesh!

Here's the real story.  It is a known fact that roughly 2% of the world's population doesn't have the sense God gave a goose, and it is a statistical certainty that any time things have been going along nice and smooth for about a week, one of those people is going to contact me.

Chick

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