Vendor Complaints
Having endured some of the messages over the last few days about "dumb"
customers, I decided that it is time for a little physics - every action
creates an opposite reaction. Please note that I left the word equal out of
the equation.
How about some vendor complaints.
A couple of years ago I sent an order to a mail order nursery sending in
the check and order early in order to obtain a "discount". I received a
reply thanking me for the order and informing me to "expect" shipment in mid
May.
Memorial day came and went with no shipment, nor communications from my
vendor. I even read e-mails when others had received their orders from said
vendor - they must have sent their orders extra early.
A phone call to the vendor in mid-June prompted a quick shipment promise
with the package arriving June 25th.
Upon inspecting the shipment, I noticed several items missing with the
explanation of "crop failure" written on the invoice. Searching throught
the rest of the package for a refund check I found none. Well, I thought it
will show up in the mail in a couple of days.
Around mid-July I called the vendor about a refund. "We'll send a check
out right away" they told me. A couple of days later it arrived.
This didn't set right with me, but who am I.
Just another dumb customer.
Roy Dales
Milton, VT
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