OT: UPS vs Priority Mail

Roger Duncan wrote

:  I don't agree about UPS being geared for better service to large
:  businesses, UPS does all they can to help us. =


I did not mean to suggest that this is a national policy.  I was just
describing the local situation

:   We live in a "town" of
:  323 people and our county is bigger than the state of Rhode Island, wi=
th
:  a population of only 15,000 and they come right to our door every nigh=
t
:  to pick up packages, even if we only have one, no problem.  =


PICK UP????  No wonder you consider them helpful!  You probably wouldn't
believe what we have to go through to ship something via UPS from here...=
=2E =

 =


:  And they don't hold packages (in our experiences), you can track them
:  yourself on the internet to see when they leave or arrive, each step o=
f
:  the way.  Scanning of the packages tells the story and doesn't lie. =


But humans do.  Or simply make mistakes.  Although it's inconvenient,  I
can cope with the packages that are held  to be picked up at a certain
time.  The real problems have come up when I've inquired about a package
has NOT been delivered.  In several cases the tracking system has shown i=
t
had been delivered -- but there is no record as to where or to whom, and =
at
that point it becomes impossible to track it down.  If the Post Office
makes a mistake and places the package notice in the wrong box, at least
the package itself is safe in the office.  If UPS mis-delivers a package,=

it disappears into a black hole -- and some of their drivers seem to thin=
k
that leaving a package with someone who lives somewhere in the area is
"close enough".  =


:   But as you say, maybe UPS service is better
:  in California than New Mexico and maybe the PO is better in New Mexico=

:  than California.  =


Actually, I suspect the service is even spottier than that....  =


After all this UPS-bashing, I do want to share a story about one
resourceful driver we had.  When they started serving the area, he stoppe=
d
at every house to find out where to leave packages or get authorization t=
o
leave them with a neighbor if no one was home.  We introduced him to Fred=
,
the 200+ pound St. Bernard, authorized Fred to receive packages, and afte=
r
that he simply left our packages in the cab of Fred's pickup.  I don't
think a single package went astray while he was responsible for our area.=
  =

Unfortunately, his successors have not been so conscientious.

:  As long as the boxes get there and the customer is
:  happy. :-)

Agreed!

Sharon McAllister
73372.1745@compuserve.com
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