RE: Milaeger's
- To: "'perennials@mallorn.com'"
- Subject: RE: Milaeger's
- From: S* S*
- Date: Thu, 27 May 1999 09:15:15 -0700
Amen Val! Well said. I have to add, though, that when I called with my
complaint, etc., it met with a more or less "so what" attitude. Guess
they'll have to learn the hard way.
Susan Saxton, zone 6b
For mine is a little old fashioned garden where the flowers come
together to praise the Lord and teach all who look upon them to do
likewise.
Celia Thaxter
I AM in shape. ROUND is a shape!
> -----Original Message-----
> From: lowery@teamzeon.com [l*@teamzeon.com]
> Sent: Thursday, May 27, 1999 6:55 AM
> To: perennials@mallorn.com
> Subject: Re: Milaeger's
>
>
>
>
>
>
> Valerie Lowery@ZEON
> 05/27/99 09:55 AM
>
> Joanie,
>
> The Internet has it's place. I like it, I use it. However, I tend to
> think of it as a supplemental customer service tool. For
> example, I like
> looking through the bookstores for books. But before I buy,
> I see if I can
> get it cheaper through the different Internet sites. Sometimes I can,
> sometimes not. Sometimes I want the book NOW. Even still, I
> want to have
> the book in my hand and thumb through it. Glowing descriptions cannot
> replace the actual process of looking at the book.
>
> As far as the annual ritual of magazine shopping for plants,
> it cannot be
> replaced. I don't relish the thought of gazing blurry-eyed
> at my computer
> screen trying to see those little fuzzy pictures and fighting
> slow Internet
> traffic as the site takes forever to download. Bleh! Ordering is
> instantaneous via the Internet, but so is a phone order and I can ask
> questions of the staff. In either case, I think of on-line
> services as an
> added extra dimension of customer service. Why one should replace the
> other is beyond me. Why alienate one group for another?
>
> My only solution is to stop ordering from Milaeger's. I had
> just started,
> and was pleased, when they stopped printing the catalog. I
> figure that the
> only way I can have a say with a company is to take my
> dollars elsewhere.
> It's not much, but if enough people do just that, they'll
> have to listen.
>
> Val in KY
> zone 6a
>
>
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