Re: Nancy's bad experience at garden center

I am sorry, Cajun Joe, but I am in total opposites on your company policy
from the last note you wrote, and must offer a different point of view.

RE:This forum I assume is for the good of the members in general. I believe
every member is interested in company service and at the same time saving a
buck. If a company can't stand critique or criticism, they shouldn't be in
business in the first place huh?

I will probably regret being so open about this, but....
I do not think that a business should be 'up' for criticism, or else 'not'
be in business.  Some of us are in it for the love of the plant and for
sharing such. WE offer the best we can, and it is up to you, the consumer,
to follow up with care and judgements over such, or else the savings will
not be there...'someone' has to eat up the loss.

I do agree that there are differences between the small business owner doing
things themselves and their quality control, and the larger businesses who
hire many people to man their business, and sometimes lose control and have
to make up for that. And maybe it is the latter that you are referring to;
but for the small sole prop garden ctr, back yard nursery?  I would say that
there is no room for people who take advantage of return policies, not
taking care of plants, watering, etc.

just my opinion, as you hit a nerve here....I sometimes hear my clients
say...well so...the nursery will replace it, won't they?

BTW, I would not return anything that was not taken care of, as a wholesale
purchaser, even though some larger nurseries offer such....if the customer,
or myself, does not take care of the initial plantings.  It is NOT the
nursery's fault.  I support them on their supplying the best plant material
that I can hand pick out!

Bobbie
Bobbie Brooks,  MA    zone 6.5
Gardens In An Old Fashioned Way
http://daylily.net/gardens/bobbiebrooks.htm
-----Original Message-----
From: cajun Joe <cajun4@HOME.COM>
To: shadegardens@MAELSTROM.STJOHNS.EDU <shadegardens@MAELSTROM.STJOHNS.EDU>
Date: Saturday, July 15, 2000 8:06 PM
Subject: Re: [SG] Nancy's bad experience at garden center


>Hello Bob - What I say doesn't really matter in a sense. We live in a
>capitalist society. What ever is going to happen, if it is the efficient
way
>for it to happen, it will eventually happen anyway = that's the American
>way.
>
>Compassion won't let a company stay in business, only efficiency will do
>that. There's light at the end of the tunnel though = for every company
that
>goes out of business, others are created, and more people are employed.
What
>really screws things up is when the government, or someone else steps in to
>try and straighten out, or stop this natural capitalist process.
>
>This forum I assume is for the good of the members in general. I believe
>every member is interested in company service and at the same time saving a
>buck. If a company can't stand critique or criticism, they shouldn't be in
>business in the first place huh?
>
>Yours respectfully = Cajun Joe
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