RE: OT - Buyer beware

Did you report this problem to Land's End?  I think companies need to know
when products are bad to be able to make corrections.  What a shame, I have
often purchased items from Land's End.


> [Original Message]
> From: <Aplfgcnys@aol.com>
> To: <gardenchat@hort.net>
> Date: 2/25/2009 9:10:08 AM
> Subject: [CHAT] OT - Buyer beware
>
> I don't pretend to be a stylish person, but I do try to dress neatly, and
> I am sensitive to color combinations - just don't feel comfortable if the
> colors don't go right.  I buy most of my clothes from catalogs or online.
> For years I have shopped from the Land's End catalog, and been generally
> satisfied.  However I have had two disastrous items this winter - both 
> shirts that I really liked.  First, one began to disintegrate after a few
> months'  wear - I don't mean that I wore it non-stop for a month, just
> that I had owned it that long.  First the cuffs and the front panel just
> began to fray out, then splits developed down the arms and across the
> shoulders.  After wearing it a few times under a sweatshirt, I had to give
> up.  It had just disintegrated.  I had liked it, and was disappointed. 
Now
> this morning I have observed that another shirt that I haven't had very
long
> is beginning to go the same way.  Real bummer, because it is just the
> right color to go with a favorite outfit.  Both these shirts are labeled
> No-Iron Broadcloth, 100% cotton, Made in China.  I've never known 
> cotton to act this way.  I just wonder if Land's End was misled by
> its Chinese suppliers.  I guess I will have to look more carefully at
> the source of things from now on.
> Auralie
>  
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