Re: protection help

Kitty, mother and I use the AVG free (yes free) edition virus protection.
Believe the site is www.grisoft.com.  Look for the free version (left
margin) there are others you have to pay for.

On 1/1/08, Kitty <kmrsy@comcast.net> wrote:
>
> I do have an 800 (866) # on the CC statement to call.  I also have the old
> email receipt for the purchase that states you can have a full refund if
> cancelled w/in 30 days, not to remention the disputed payment w/CC
> company,
> so I should have no trouble (knock on wood) stopping it.
>
> But I do need to find decent protection.  Thanks for your input.
>
> Kitty
> neIN, Zone 5
> ----- Original Message -----
> From: "james singer" <islandjim1@verizon.net>
> To: <gardenchat@hort.net>
> Sent: Tuesday, January 01, 2008 1:12 PM
> Subject: Re: [CHAT] protection help
>
>
> > Don't have a PC so I'm no help--but that's why I no longer have MacAfee.
> > They just helped themselves to my credit card. So I called them on the
> > phone, finally got a real live person, and yelled at them. The upshot
> was
> > I canceled and got a refund. Now I use Norton.
> >
> > On Jan 1, 2008, at 12:49 PM, Kitty wrote:
> >
> >> What does everyone use for Virus protection?
> >> I got 15 months of MacAfee Super-dooper Firewall Plus with my new
> >> computer 2 yrs ago and then via email they offered to up it to 2yrs for
> a
> >> very reasonable charge; so I did.
> >>
> >> I just saw a $32 charge to my credit card from MacAfee.  I did not
> >> authorize it.  I checked my saved emails and saw no info about
> automatic
> >> renewal.  I checked recent emails and found no requests or
> notifications
> >> from M.  I checked my program and couldn't find an expiration date for
> my
> >> service.  I looked everywhere, including exactly where the Help program
> >> said it would be.  Not there.
> >>
> >> I went online with M and asked. He checked and said my exp for Privacy
> &
> >> Spam is 1/23/2009, but virus scan & firewall plus are 1/23/2008.  So
> I'm
> >> guessing the unauthorized charge is for Privacy & Spam which I don't
> care
> >> about and I can't seem to find a way to renew.  He told me to
> uninstall,
> >> then reinstall.  I don't have software.  He said he'd give me link, but
> >> would not comment (I asked 3 times) about charges.  I gave up.
> >>
> >> I called the credit card and started dispute proceedings on the $32
> >> charge. I guess this means I will have no protection after 1/23/08.  I
> >> don't want to pay big$ for extreme protection including things like
> spam
> >> protection which I keep turned off.  However, it does mean uninstalling
> >> M.  Unfortunately, I cannot find the Uninstall app.  It's not in any
> >> menus or in the M program The Help program does not recognize the word
> >> "Uninstall" and I've searched every folder in Windows Explorer under
> >> macAfee.  When I opened Add/Remove programs in Control Panel though, it
> >> lists MacAfee Uninstaller - but in CP, all that means is that I can
> >> uninstall the Uninstaller - not what I want to do.
> >>
> >> I've got to decide something in the next 3 wks.  If anyone can offer
> >> words of advice on safely getting rid of M (including getting it out of
> >> OE) and/or what other programs I should employ, I would love to hear
> it.
> >> I know I need something, but not an extensive program. Probably just
> >> virus protection, anti-spyware (is that what they mean by privacy?),
> and
> >> I guess something for firewall.  M was a very invasive program,
> >> constantly annoying me instead of just doing its job.  I used to have
> >> Norton, but it would only work with a lot of cajoling.  Is there a
> happy
> >> medium, easy to use product out there, that doesn't cost big$?
> >>
> >> thanks for any help.
> >>
> >>
> >> Kitty
> >> neIN, Zone 5
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> >>
> >>
> > Island Jim
> > Southwest Florida
> > 27.1 N, 82.4 W
> > Hardiness Zone 10
> > Heat Zone 10
> > Sunset Zone 25
> > Minimum 30 F [-1 C]
> > Maximum 100 F [38 C]
> >
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>
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>
>


-- 
Pam Evans
Kemp TX
zone 8A

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