Re: protection help


Good idea. You told me about that several years ago and I put it on my dad's computer. Seemed to work ok. I can do that, but first I'll have to figure out how to get MacAfee off.
Thanks!
Kitty
neIN, Zone 5
----- Original Message ----- From: "Pam Evans" <gardenqueen@gmail.com>
To: <gardenchat@hort.net>
Sent: Tuesday, January 01, 2008 4:20 PM
Subject: Re: [CHAT] protection help


Kitty, mother and I use the AVG free (yes free) edition virus protection.
Believe the site is www.grisoft.com.  Look for the free version (left
margin) there are others you have to pay for.

On 1/1/08, Kitty <kmrsy@comcast.net> wrote:

I do have an 800 (866) # on the CC statement to call. I also have the old
email receipt for the purchase that states you can have a full refund if
cancelled w/in 30 days, not to remention the disputed payment w/CC
company,
so I should have no trouble (knock on wood) stopping it.

But I do need to find decent protection.  Thanks for your input.

Kitty
neIN, Zone 5
----- Original Message -----
From: "james singer" <islandjim1@verizon.net>
To: <gardenchat@hort.net>
Sent: Tuesday, January 01, 2008 1:12 PM
Subject: Re: [CHAT] protection help


> Don't have a PC so I'm no help--but that's why I no longer have > MacAfee.
> They just helped themselves to my credit card. So I called them on the
> phone, finally got a real live person, and yelled at them. The upshot
was
> I canceled and got a refund. Now I use Norton.
>
> On Jan 1, 2008, at 12:49 PM, Kitty wrote:
>
>> What does everyone use for Virus protection?
>> I got 15 months of MacAfee Super-dooper Firewall Plus with my new
>> computer 2 yrs ago and then via email they offered to up it to 2yrs >> for
a
>> very reasonable charge; so I did.
>>
>> I just saw a $32 charge to my credit card from MacAfee.  I did not
>> authorize it.  I checked my saved emails and saw no info about
automatic
>> renewal.  I checked recent emails and found no requests or
notifications
>> from M.  I checked my program and couldn't find an expiration date for
my
>> service. I looked everywhere, including exactly where the Help >> program
>> said it would be.  Not there.
>>
>> I went online with M and asked. He checked and said my exp for Privacy
&
>> Spam is 1/23/2009, but virus scan & firewall plus are 1/23/2008.  So
I'm
>> guessing the unauthorized charge is for Privacy & Spam which I don't
care
>> about and I can't seem to find a way to renew.  He told me to
uninstall,
>> then reinstall. I don't have software. He said he'd give me link, >> but
>> would not comment (I asked 3 times) about charges.  I gave up.
>>
>> I called the credit card and started dispute proceedings on the $32
>> charge. I guess this means I will have no protection after 1/23/08.  I
>> don't want to pay big$ for extreme protection including things like
spam
>> protection which I keep turned off. However, it does mean >> uninstalling
>> M.  Unfortunately, I cannot find the Uninstall app.  It's not in any
>> menus or in the M program The Help program does not recognize the word
>> "Uninstall" and I've searched every folder in Windows Explorer under
>> macAfee. When I opened Add/Remove programs in Control Panel though, >> it
>> lists MacAfee Uninstaller - but in CP, all that means is that I can
>> uninstall the Uninstaller - not what I want to do.
>>
>> I've got to decide something in the next 3 wks.  If anyone can offer
>> words of advice on safely getting rid of M (including getting it out >> of
>> OE) and/or what other programs I should employ, I would love to hear
it.
>> I know I need something, but not an extensive program. Probably just
>> virus protection, anti-spyware (is that what they mean by privacy?),
and
>> I guess something for firewall.  M was a very invasive program,
>> constantly annoying me instead of just doing its job.  I used to have
>> Norton, but it would only work with a lot of cajoling.  Is there a
happy
>> medium, easy to use product out there, that doesn't cost big$?
>>
>> thanks for any help.
>>
>>
>> Kitty
>> neIN, Zone 5
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>>
> Island Jim
> Southwest Florida
> 27.1 N, 82.4 W
> Hardiness Zone 10
> Heat Zone 10
> Sunset Zone 25
> Minimum 30 F [-1 C]
> Maximum 100 F [38 C]
>
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--
Pam Evans
Kemp TX
zone 8A

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