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Re: protection help


Kitty,

You might consider AVG, too. I installed the free version on my Dad's computer. I pay for the pro version that updates every day, several times a day.

Mindspring filters through Norton. AVG, which is from someone in the Czech republic, catches things before Norton does- I suppose that's because they're half a day earlier than the folks at Norton.

http://www.grisoft.com/doc/download-free-anti-virus/us/crp/0


d


----- Original Message ----- From: "Kitty" <kmrsy@comcast.net>
To: <gardenchat@hort.net>
Sent: Wednesday, January 02, 2008 5:17 PM
Subject: Re: [CHAT] protection help


I called MacAfee today and they refunded the $. They had no explanation as to why they only renewed spam & privacy and left me without virus protection.

Kitty
neIN, Zone 5
----- Original Message ----- From: "Bonnie Holmes" <holmesbm@usit.net>
To: <gardenchat@hort.net>
Sent: Wednesday, January 02, 2008 11:00 AM
Subject: RE: [CHAT] protection help


I use Norton.


[Original Message]
From: Kitty <kmrsy@comcast.net>
To: <gardenchat@hort.net>
Date: 1/1/2008 12:50:07 PM
Subject: [CHAT] protection help

What does everyone use for Virus protection?
I got 15 months of MacAfee Super-dooper Firewall Plus with my new
computer 2
yrs ago and then via email they offered to up it to 2yrs for a very
reasonable charge; so I did.

I just saw a $32 charge to my credit card from MacAfee.  I did not
authorize
it.  I checked my saved emails and saw no info about automatic renewal.
I
checked recent emails and found no requests or notifications from M.  I
checked my program and couldn't find an expiration date for my service.
I
looked everywhere, including exactly where the Help program said it would
be.  Not there.

I went online with M and asked. He checked and said my exp for Privacy &
Spam is 1/23/2009, but virus scan & firewall plus are 1/23/2008.  So I'm
guessing the unauthorized charge is for Privacy & Spam which I don't care
about and I can't seem to find a way to renew.  He told me to uninstall,
then reinstall.  I don't have software.  He said he'd give me link, but
would not comment (I asked 3 times) about charges.  I gave up.

I called the credit card and started dispute proceedings on the $32
charge.
I guess this means I will have no protection after 1/23/08. I don't want
to
pay big$ for extreme protection including things like spam protection
which
I keep turned off.  However, it does mean uninstalling  M.
Unfortunately, I
cannot find the Uninstall app. It's not in any menus or in the M program
The Help program does not recognize the word "Uninstall" and I've
searched
every folder in Windows Explorer under macAfee. When I opened Add/Remove
programs in Control Panel though, it lists MacAfee Uninstaller - but in
CP,
all that means is that I can uninstall the Uninstaller - not what I want
to
do.

I've got to decide something in the next 3 wks.  If anyone can offer
words
of advice on safely getting rid of M (including getting it out of OE)
and/or what other programs I should employ, I would love to hear it.  I
know
I need something, but not an extensive program. Probably just virus
protection, anti-spyware (is that what they mean by privacy?), and I
guess
something for firewall.  M was a very invasive program, constantly
annoying
me instead of just doing its job.  I used to have Norton, but it would
only
work with a lot of cajoling.  Is there a happy medium, easy to use
product
out there, that doesn't cost big$?

thanks for any help.


Kitty
neIN, Zone 5

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