Re: woe woe woe my boat

After the hassles I had getting my kitchen done (some of you may remember that torturous 8 month saga), I was prepared to stand up for myself with contractors, but didn't expect a problem with Owen.. He is a perfectionist and does beautiful work. I did stand my ground and he feels terrible about it and would change it if he could but I knew before he said it that trying to fix it would make it worse.
It is beautiful, the color is rich and gives the room a classic look. I just didn't want red. However, in trying to find a positive side to all this, I realize that the color will blend better with my wall units which are red oak. The wall units have a hint of red, not nearly what this red maple stain is, but they are red enough that it's noticeably different from the golden oak stain in my kitchen. So maybe there is a silver lining.
And since he knows he messed up, I feel he'll make a strong effort to make sure everything else goes well. The custom shades arrived today, maybe he'll put them up for me.... 

Kitty
neIN, Zone 5
----- Original Message ----- From: "Donna" <gossiper@sbcglobal.net> 
To: <gardenchat@hort.net>
Sent: Friday, June 29, 2007 1:39 PM
Subject: Re: [CHAT] woe woe woe my boat



Well I doubt I would stand there and yell at the person, but I do think
I would let them know I wasn't happy, I expected what I contracted for,
and want to know what options there are to fix the problem. Depending on
the options, would depend on what I said next. But I definately wouldn't
just say, ok, fine and pay the bill....


Donna


----- Original Message ----
From: Johnson Cyndi D Civ 95 CG/SCSRT <cyndi.johnson@edwards.af.mil>
To: gardenchat@hort.net
Sent: Friday, June 29, 2007 12:01:54 PM
Subject: RE: [CHAT] woe woe woe my boat


It's really hard to bring yourself to insist, especially if you like the
person you're dealing with, I have walked away many times myself. I
think I've seen my husband complain exactly once. If I'm unhappy I ask
myself if I have gotten what I've paid for and have I been treated
politely, and if I complain I am always polite myself, but still it is a
difficult thing for most of us (which is why businesses get away with
the kind of things they do).

Cyndi


-----Original Message-----
From: owner-gardenchat@hort.net [o*@hort.net] On
Behalf Of james singer
Sent: Friday, June 29, 2007 9:36 AM
To: gardenchat@hort.net
Subject: Re: [CHAT] woe woe woe my boat

Guess I'd be a cheerleader for you and Donna, Cyndi--but I guess I'd do
pretty much what Kitty's doing.

On Jun 29, 2007, at 10:48 AM, Johnson Cyndi D Civ 95 CG/SCSRT wrote:


I'm with Donna. I guess I am not a nice person like you either Kitty
because if it were me I'd be pretty adamant that it get fixed to what
I wanted. I wouldn't be in his face screaming about it, but we'd be
having a dialogue about having it fixed. Or I'd want some money back.


Cyndi


-----Original Message-----
From: owner-gardenchat@hort.net [o*@hort.net] On
Behalf Of Kitty
Sent: Thursday, June 28, 2007 8:45 PM
To: gardenchat@hort.net
Subject: Re: [CHAT] woe woe woe my boat

Donna, it would be different if it could be fixed at a reasonable
expense.
The only way to make this right is to replace the $1000 patio door,
the oak entry door, and $250 worth of woodwork.

I had told him specifically about the stain color, but when it came to



the tile grout color I told him to pick it.  Instead he brought me
color samples on the grout and thought I had left it to him todo what
he felt right on the stain.  So he says, but he knows that's not true.



The stain color is written in an email.

kitty
neIN, Zone 5
----- Original Message -----
From: "Donna" <gossiper@sbcglobal.net>
To: <gardenchat@hort.net>
Sent: Thursday, June 28, 2007 8:05 PM
Subject: Re: [CHAT] woe woe woe my boat



well now, you both are much better folks than I would be. If I
contracted for a certain color etc, and it wasn't close, I wasn't

asked

if it would be ok, I would be fighting this and they would be

replacing

it.


I am way to hyper when it comes to contracts.

Donna


----- Original Message ----
From: Zemuly Sanders <zemuly@comcast.net>
To: gardenchat@hort.net
Sent: Thursday, June 28, 2007 7:49:23 PM
Subject: Re: [CHAT] woe woe woe my boat


I'm sorry that happend, Kitty.  I know how disappointed you must be.
Would
it be possible to paint the door?
zem
----- Original Message -----
From: "Kitty" <kmrsy@comcast.net>
To: <gardenchat@hort.net>
Sent: Thursday, June 28, 2007 7:02 PM
Subject: [CHAT] woe woe woe my boat



before the fence issue arose I had contracted to have my family room



redone. New patio door, garage entry door, all new woodwork
including

the

2 step treads, and ceramic tile.  I did the painting myself, but got

a

contractor for the big stuff.  The patio door is a beautiful

peachtree

fiberglass wood-look door that could be stained just like the

woodwork.

I
told him I wanted golden oak like the kitchen, or as close to that
as possible.

I came home tonight to RED MAPLE.  I nearly cried.  Minwax doesn't

make

golden oak in GEL stain which is needed for the fiberglass.  He

doesn't

like other brands so he chose the red maple because that's what

they're

putting in all the new homes and it looks so rich and beautiful.
But

it

is RED. That's the color they used in the 60s when this place was

built

and I've lived with it for over 20 yrs.  I wanted the more neutral

shade

I
used when I had my kitchen done a few years ago.

It can't be fixed w/out making it very dark and even then the

fiberglass

wouldn't match the rest so I just have to live with it.  I know he

meant

well, but...

Kitty
neIN, Zone 5
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Island Jim
Southwest Florida
27.1 N, 82.4 W
Hardiness Zone 10
Heat Zone 10
Sunset Zone 25
Minimum 30 F [-1 C]
Maximum 100 F [38 C]

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