RE: the economy
gardenchat@hort.net
  • Subject: RE: the economy
  • From: &* C* D* C* U* A* 9* C* <c*@edwards.af.mil>
  • Date: Wed, 5 May 2010 07:43:52 -0700
I wish you could give classes in customer service at our Home Depot. 

Cyndi 


-----Original Message-----
From: owner-gardenchat@hort.net [o*@hort.net] On
Behalf Of Zemuly Sanders
Sent: Wednesday, May 05, 2010 7:26 AM
To: gardenchat@hort.net
Subject: Re: [CHAT] the economy

The worst thing about the big box stores is the lack of education where
the 
clerks are concerned -- and the lack of caring by many of the employees.
It 
makes me realize I'm good at what I do.  I keep a notebook on me at all 
times to note requests from customers.  I check that book every time we
get 
a plant delivery and immediately call everybody when their requests
arrive. 
I've even been know to set aside choice plants for good customers when
they 
can't get to the store immediately.  I also don't have any qualms about 
letting people know where they can get things we don't carry.  I know a
lot 
of people through garden groups I belong to so I want to at least give
the 
appearance that we are a cut above the rest.  My manager is very pleased

with what I've accomplished.  I don't have anywhere near the discipline
to 
do what you do.
zem
zone 7
West TN
----- Original Message ----- 
From: "Kitty" <kmrsy@comcast.net>
To: <gardenchat@hort.net>
Sent: Sunday, May 02, 2010 12:39 PM
Subject: Re: [CHAT] the economy


> Zem, re HD:
> Since I now find myself with almost nothing with which to stock my
little 
> nursery (though I do have some things that need digging) I headed over
to 
> HD as they are advertising $2 quart perennials.  I had to drive clear
to 
> the other side of town because they closed ours.  I couldn't find any;

> asked the clerk.  She said that they were sold out and they can't get 
> anyone at corporate to answer their call about how to get more.
>
> I needed a few things at Menards so, while there, I checked theirs.
They 
> had lowered the price on their quarts to $2, probably in response to
HD's 
> ad.  I picked up 20.  I was tickled to see that they had an Epimedium.

> You don't usually come across Epis in big box stores IME.  Also found
some 
> Allium cernuum, which I've always wanted to try.  Also got some Little

> Bluestem, Carex Frosted Curls, Geum, Penstemon, etc.   I picked up a 
> Paprika Yarrow, too.  I don't like Yarrow but shoppers here seem to
crave 
> the weed.
>
> Kitty
> neIN, Zone 5
> ----- Original Message ----- 
> From: "Zemuly Sanders" <zemuly@comcast.net>
> To: <gardenchat@hort.net>
> Sent: Saturday, May 01, 2010 8:44 AM
> Subject: Re: [CHAT] the economy
>
>
>> Kitty, I couldn't agree more.  The garden center at THD has been much

>> busier
>> than it was last year.  We can't keep plants in stock!  This year we
are
>> getting lots of items from my friend's nursery here in La Grange --
Brown
>> Turkey figs, native honey suckle, scented geraniums, and others.
Most of
>> the other shrubs and annuals are grown in Tennessee, too.  I know
people
>> like to get locally grown plants, and I'm sure yours are outstanding.
I
>> knew your reputation would get around.  Congratulations!!!
>> zem
>> zone 7
>> West TN
>> ----- Original Message ----- 
>> From: "Kitty" <kmrsy@comcast.net>
>> To: <gardenchat@hort.net>
>> Sent: Friday, April 30, 2010 7:37 PM
>> Subject: [CHAT] the economy
>>
>>
>>> ....has rebounded.  At least here it seems to have.
>>>
>>> All year I was unable to take my vacation time, office was too
hectic. 
>>> I
>>> ended up taking almost every afternoon off in March to get it in
before 
>>> my
>>> anniversary date.  March was so deliciously superb that I got a ton
of
>>> stuff potted - and more in April - together with what I'd potted
last 
>>> fall
>>> and some items I'd ordered.  I ended up with well over 800 pots for
my
>>> spring plant sale.  I had to take 2 days off just to set it up.
It's a 
>>> 2
>>> day association garage sale and rain was looming but it looked like 
>>> Friday
>>> would be safe.  Still, I thought I'd end up stuck with half my stock
and
>>> have to lug it back into the backyard.
>>>
>>> Word got out and the eager buyers swooped in at 6:45am Friday.  They
>>> picked me clean - even the seedlings and cuttings still in the
backyard
>>> that I was holding over for use in my August sale.  Everything gone.

>>> Fast,
>>> very fast. People were grabbing things I hadn't even tagged yet
because 
>>> I
>>> thought I'd get to them for Saturday.  People that showed up after
work
>>> wondered where the sale was. I had to apologize profusely; this has 
>>> never
>>> happened before. And then there's tomorrow.  Geez, I hope it rains
so I
>>> don't have to face them.
>>>
>>> I think people are ready to shop.  At least for plants they are.
>>>
>>>
>>> Kitty
>>> neIN, Zone 5
>>>
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> 01:27:00
>
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