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Re: Negativity and derisiveness project an elitist image


What a gracious, effective way to "train" customers. 
Catriona

clfornari@mail.com wrote:
> Dan invites you to come to Ontario and I invite you to come visit Hyannis Country Garden on Cape Cod. At Country Garden the employees and management look forward to a future when they they sell only organic products. Right now, when there are some of the other, "conventional" (as Whole Foods puts it) products on the shelves, Country Garden has deliberately positioned the organic products before those others. 
>
>
> So when a customer comes in and says, "Do you have xxx fertilizer/pesticide?" the employees say, "Yes, it's right over here, but while we're walking over there, let me tell you about this product," as they are walking by the organic section, "and why you might want to try it instead."  Given the information, delivered with the care and passion of the employees, the majority of the customers never make it to the "conventional" section. 
>
>
> C.L.
>
>
> www.gardenlady.com
> blog www.wholelifegardening.com
> "Looking for relaxation and inspiration? It's all in your own backyard"
>
>
>
> -----Original Message-----
> From: Dan Clost <dan.clost@sympatico.ca>
> To: Garden Writers -- GWL -- The Garden Writers Forum <gardenwriters@lists.ibiblio.org>
> Sent: Sun, Apr 18, 2010 8:33 pm
> Subject: Re: [GWL] Negativity and derisiveness project an elitist image
>
>
> Lorraine wrote:
> "...the garden center shelves are a testament to the enormous effort we 
> still have ahead of us, albeit positively."
>
> Come to Ontario and see what is on the garden centre shelves.
> A ban of pesticide use for cosmetic purposes is entering its second year.
> First year was chaos- on all levels from corporate to the backyard- there 
> are still lawsuits floating about, but most  pesticides were banned, 
> including  many of organic origin. Some are available but only for 
> restricted use, e.g. glyphos (RoundUp, Wipe Out etc, are available but only 
> for use on poison ivy.) And yes the reported incidence, not confirmed, of 
> rampant P.I. spread has risen remarkably across the province.
> Corporate has adapted, anybody with corn futures is doing well.
> The lawn care companies, the garden centres have adapted and the dollars 
> flowing through their coffers seem to be the same.
> The lawns and gardens have adapted, they just keep growing in spite of what 
> we do.
>
> Right?Wrong?Fair?Scientific?Emotional?...all moot. It is law here, and it 
> seems to be working.
> Dan 
>
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>
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>
>   

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