Re: Bad Experience

Hi, if you had a bad experience with a nursery, that is well known... would
you let it go? I don't know if I can say the name on here. But my shipment
arrived late with half the order and two plants dead. I called the company
and asked them why they charged my credit card for the whole order and about
the dead plants. They said they would ship the rest of the order and replace
the two plants. I was happy. The rest of the order took six weeks and this
time there were only two surviving plants!! I have not called them again. I'm
not sure it would do any good. <sigh> I'm thinking the company is having some
problems. The two plants ' clematis' both (C. x Jackmanii)
are not doing well at all. They are in the same coconut planter they
suggested they stay in. They seem to be dormant!!!
I allow myself 200.00 a year to spend on plants... well I blew 150.00 with
this company. Should I just write to them and explain that this is a bad, bad
situation and hope they make it right... and then blow it off or go further
and tell them off! Kidding..
what should I do?
Thanks for any comments!
Jennifer Sheppard
zone 8
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