Re: Bad Experience


Yes, its way to hot now. But I ordered from this company in Febuary! After
reading everybody's thoughts on this I decided to call. I was nice and polite
and they agreed there had been some problems this year. The plants in
question will have to wait till next spring. I asked they give me a refund
instead, I don't want to go through this again next year!! They said that
'their policy is to replace not to refund' so I atleast gave them my
thoughts, I also let them know I would not order from them again. I didn't
get the feeling that this would be a great loss to them. I am just one and I
know many, many people order from this company. But thanks list for your
thoughts & reading!

Jennifer Sheppard
N. Louisiana
zone 8

> However, this seems to be an odd time to be shipping plants through
>  the mail.  Do they normally ship in the heat?  All the nurseries I
>  know ship in early spring.  I had a bad experience once, when I
>  ordered in early spring (probably February), expecting a quick
>  delivery, and the nursery, which was in eastern Washington, didn't
>  ship till May.  Almost everything was mush. Groups of us have ordered
>  by mail, and few things were alive when we unpacked them. The only
>  things I have had success with by mail order have been woody plants
>  Diane Whitehead, Victoria, British Columbia, Canada
>  zone 8
>



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