Re: Bad Experience
- To: s*@MAELSTROM.STJOHNS.EDU
- Subject: Re: [SG] Bad Experience
- From: J* S*
- Date: Sun, 16 Jul 2000 00:17:27 EDT
Yes, its way to hot now. But I ordered from this company in Febuary! After
reading everybody's thoughts on this I decided to call. I was nice and polite
and they agreed there had been some problems this year. The plants in
question will have to wait till next spring. I asked they give me a refund
instead, I don't want to go through this again next year!! They said that
'their policy is to replace not to refund' so I atleast gave them my
thoughts, I also let them know I would not order from them again. I didn't
get the feeling that this would be a great loss to them. I am just one and I
know many, many people order from this company. But thanks list for your
thoughts & reading!
Jennifer Sheppard
N. Louisiana
zone 8
> However, this seems to be an odd time to be shipping plants through
> the mail. Do they normally ship in the heat? All the nurseries I
> know ship in early spring. I had a bad experience once, when I
> ordered in early spring (probably February), expecting a quick
> delivery, and the nursery, which was in eastern Washington, didn't
> ship till May. Almost everything was mush. Groups of us have ordered
> by mail, and few things were alive when we unpacked them. The only
> things I have had success with by mail order have been woody plants
> Diane Whitehead, Victoria, British Columbia, Canada
> zone 8
>