Re: Terrible iris rhizomes
- Subject: Re: [iris-talk] Terrible iris rhizomes
- From: J* I* J*
- Date: Sun, 28 Jul 2002 17:51:21 -0700
coonmam wrote:
> Their website says they are quaranteed to be true to name,
> but it will take 3 yrs for them to bloom.
I don't want you to think that I am defending Riverview, nor condone
some of the things that happened to you, but I for one would never order
anything from a place that said that their irises might take three years
to bloom. Most of my orders bloom the first year (but then I live in California)
If they won't answer the phone, email them. Detail in a dispassionate
manner what the problems are and if appropriate, what your preferred
solution is.
You might mention that several members on 684 member iris-talk mail list
have said that they had good experiences with them and you hope they can
maintain that reputation by resolving the issues with you.
>
> I received a shipment of iris Fri and they were absolutely terrible!
> Some were the size of your little finger,(the same size we sell at
> the iris auction 3/$1.00) some were just fans with very little
> rhizome, about 15 were totally missing. I was charged $80.00 to ship
> when actual shipping was $38.00. I am having no luck communicating
> with the company. I ordered close to 200 iris and they came in three
> of the 18X18X10 Priority Mail boxes. The order was over $300.
> I would like to keep others from having this same experience...is
> there a place where you can file a complaint? I heard from a friend
> that her order was just as bad...thanks!
--
John | "There be dragons here"
| Annotation used by ancient cartographers
| to indicate the edge of the known world.
List owner iris-talk and iris-photos
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